Effective Date: 02/19/2025

Returns

We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, you may return the item(s) within 30 days of the purchase date for a refund or exchange. To be eligible for a return, please ensure that:

  • The item(s) are unused and in the same condition that you received them.
  • The item(s) are in their original packaging.
  • You have the receipt or proof of purchase.

Return Process

To initiate a return, please contact our customer service team at [email protected] with your order number and details about the product you wish to return. Our team will provide you with instructions on how to proceed.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.

Late or Missing Refunds

If you haven’t received a refund within the stated timeframe, please:

  1. Check your bank account again.
  2. Contact your credit card company; it may take some time before your refund is officially posted.
  3. Contact your bank; there is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at [email protected].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [email protected] for further instructions.

Shipping

To return your product, you should mail it to:

[Your Return Address]

Please note:

  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable.
  • Depending on your location, the time it may take for your exchanged product to reach you may vary.
  • If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:

Our customer service team is available Monday – Friday Hours: 9:00am – 5:00pm to assist you.