Shipping Policy
Effective Date: 02/19/2025
Order Processing Time
All orders are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
We are pleased to offer FREE standard international shipping on all orders to the following countries and regions:
- United States
- Canada
- European Union
- United Kingdom
- Australia
- New Zealand
- And other worldwide
Shipping typically takes between 1 and 3 weeks. Please note that delivery times may vary depending on your location and unforeseen circumstances such as customs delays.
Expedited Shipping
Expedited shipping may be available for select products at an additional cost. If you require faster delivery, please contact us at [email protected] to inquire about availability and pricing for expedited shipping to your location.
Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing a tracking number. You can track your order using the tracking number provided.
Customs, Duties, and Taxes
Please be aware that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our product or shipping prices. We recommend checking with your local customs office for more information on potential charges before placing your order.
Returns and Exchanges
We offer a 30-day return policy. If you are not satisfied with your purchase, you may return the item within 30 days of receipt for a refund or exchange. To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them. Please note that return shipping costs are the responsibility of the customer. For more details, please refer to our Return Policy.
Contact Us
If you have any questions or concerns about your order or our shipping policy, please contact us at:
- Email: [email protected]
- Phone: [Your Contact Phone Number]
Our customer service team is available Monday – Friday Hours: 9:00am – 5:00pm to assist you.